Our consulting follows the principles

  • consider and implement customer-oriented consulting as a permanent engagement
  • guarantee optimised problem solving for customers, following strictly the obligations defined in the Service Level Agreements
  • appoint competent contact persons to the customer during all phases of the consulting process
  • encourage and demand innovations in the personnel department according to the current state of research and Best Practice
  • spark enthusiasm in new ideas and intended procedures of change within the customer’s project team and beyond
  • permit the customer to make rational decisions among alternative solutions
  • effectively and efficiently design an interactive collaboration between the ISPA consulting team and the customer’s project team as the critical factor for success