The internal translation of survey results into measures for improvement is of utmost importance in every organisational survey because the perceived success or failure highly depends on this. Nevertheless, the often unsatisfying effectiveness and efficiency of the implementation phase must be criticised. While the implementation workshops result in a multitude of ideas for solutions and suggestions for improvement thanks to the personal engagement of many employees and a lot of time, these ideas are often not registered, not or not sufficiently followed up, and are eventually forgotten. The inevitable consequence is that, in the end, nobody can say how many implementation measures were planned and put into effect, much less in how far this benefits the company and its employees. With this problem in mind, it is clear why FAP (currently offered by ISPA consult in version 2.0) is especially important.
What is FAP?
FAP is an online tool used to control the implementation of survey results. In detail, it has three objectives:
increased effectiveness and efficiency of the translation of survey results into measures for improvement;
comprehensive, qualitatively improved, and accelerated briefing of the project management and the business and executive management on the current state of implementation and its change over time;
qualification of the project, business, and executive management for interventions in the implementation processes in case weaknesses and/or undesirable developments can be identified.
Ultimately, FAP is an instrument of the implementation controlling, which is especially useful to larger enterprises and administrations with many evaluation units and many simultaneous implementation processes in decentralised structures.
Functionality of FAP:
A given entry form asks for entries in eight compulsory fields, aside from stating the respective organisational unit and verifying access authorisation, from every organisational unit in which implementation measures are developed. The user (usually the responsible executive) who is instructed to promote the implementation in the respective organisational unit must enter:
- title of the implementation measure;
- affiliation to topic from the survey (e.g. “supervisor”);
- short description of problem;
- short description of measure with which improvement is to be achieved;
- name of the responsible person;
- current state of the implementation of measures (e.g. not yet started, in progress, completed);
- start date of the implementation of measures;
- finish date of the implementation of measures.
More fields can be added upon request. Examples: How is the implementation measure developed? Does it require additional support? Can the measure improve results in other organisational units? The FAP software is designed so that reports can be generated from these entries. Depending on the assignment of authorisations, one can view the planned measures in a specific unit and generate a report (overview of measures). Only the administrator (project leader) and the business and executive management have the continuous authority to generate an aggregated report about all units.
Overview of Advantages:
- Standardised collection and description of individual implementation measures through entry in given entry mask;
- overview of all implementation measures based on the saved organisational chart;
- aggregated frequency count of measures for different developmental stages;
- creating a system of authorisations and roles (passwords).
For more information please contact us.