Requirements: A well-balanced questionnaire is essential to the quality of the data the OS is supposed to raise. It must include one or several selected topics as well as easy to understand items and scales for measurement. Professional quality standards such as objectivity, reliability, and validity should be met. In addition, a high degree of acceptance among the target groups of the OS is to be reached.
ISPA Support: Client companies can choose between three alternatives in order to design a proper questionnaire:
1. If the company prefers a “home-made” questionnaire, ISPA consult offers the so-called “OS Repair Station” for quality control and improvement of the original questionnaire, if required.
2. We also offer a large variety of proven and tested questionnaires for immediate application with or without company–specific modifications. This includes both multi-topic and single-topic questionnaires, either in a print or online format, in German, English, and many other languages.
For more information see “Products”
3. If the company desires a completely new tailor-made questionnaire, ISPA consult is well-prepared to meet this demand. We organize a special OS-Design Studio, whose experts will cooperate very closely with the project team of the client company on search of optimal solutions.