Client opinions

Katja Dienhoff, human resources development
Dataport

mitarbeiterbefragung_dataport.pdf

Denise Timm, personnel officer
CARLSEN Verlag GmbH

„ ISPA consult did an excellent job in supporting us in our employee survey. On the one hand, the cooperation was shaped by a high degree of professionalism and on the other hand by ISPA consult's ability to respond to individual demands. We would like to emphasize the excellent supervision by Mr. Miklic. The employee survey provided us with valuable insights and pointed out strengths and weaknesses, which we can extend or reduce using targeted measurements. In due time, we will execute another employee survey - in cooperation with ISPA consult."

Michael Werner, head of personnel department
Schneeberger GmbH

„Very good and professional support by ISPA consult."

Gabriele Maaß, personnel officer
RAFI Eltec GmbH

"The professional support of ISPA consult enabled us to carry out a significant employee survey. The result helps us to initiate necessary changes. The benchmark with other companies of our sector was especially interesting."

„During the whole process, the cooperation with ISPA was characterised by high professionalism and excellent mentoring. Special thanks go to Mr Miklic."

Melanie Mierzowski, head of marketing
Bauverein AG Darmstadt

„We made the right decision by entrusting ISPA consult as an external service provider with the execution of an employee survey. ISPA is a competent consultant and always responds extremely fast to the questions that arise during the process flow. This guarantees a deliberate process flow. The presentation of the results by an external consultant in front of the board of directors, executives, work council, and employees signalised transparency as well as openness and was able to "neutrally" put critical subject areas in a nutshell. Thus, our company as well as the employees' attitude towards the survey took a step forward."

Christina Kröner, head of customer service
Ebert + Jacobi GmbH & Co. KG

„Ebert + Jacobi is a pharmaceutical wholesale firm with 280 staff members in the head office in Würzburg. Each of our three branch offices employs between 70 and 100 staff members. We supply ca 1800 pharmacies in Southern Germany as a link between the pharmaceutical industry and pharmacies.

In order to meet the high demands of our customers, we need qualified but also motivated and satisfied personnel. Early in 2008, we decided to execute an employee survey in order to learn about the needs of our staff members and potential room for improvement.

We did not regret the decision to ask for external support. ISPA consult contributed their experiences in the range of employee surveys professionally and responded flexibly to our needs. The project was planned and carried out in a short time, we felt well taken care of and the project manager of ISPA consult was approachable at all times and supported us.

The review also left nothing to be desired. In a short amount of time significant evaluations, that were tailored to our needs, were provided and presented to us.

All things considered, it was a good decision to entrust ISPA consult with our employee survey. That way, our operating expense was lowered, yet all our requirements were heard and a professional implementation was guaranteed.

At this point, we would like to thank ISPA consult for their support in this important project.""

Rüdiger Hahn, head of personnel strategy
Mainova AG

„The energy sector with its massive changes over the past years required to rethink patterns and direct them to the future. As a large regional utility company, we realigned our personnel department in November 2006. Two years after, it was essential to check how executives and employees perceived the changes that had been carried out and to what extent those changes were adopted. For this, ISPA consult supported us professionally during the dispositions, the execution, and the review of an employee survey. Within our new structure, it is now possible to adjust our personnel services even better to the demands of our employees and to detect tendencies regarding the opinions about our work by the use of an annual survey.“